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PSNI Global Alliance introduces Quality Assurance Certification to elevate industry standards

PSNI Global Alliance, the world’s largest network of premier technology integrators and service providers, has launched a new Quality Assurance Certification (QAC). This exclusive program is designed to empower its network of Certified Solution Providers (CSPs) with advanced quality assurance knowledge to ensure standardized excellence across global AV projects.

Developed in collaboration with a committee of quality leaders from PSNI’s CSP companies worldwide and AQAV (Association for Quality in Audio-Visual Technology), the QAC merges industry-leading quality principles with real-world business applications. By leveraging core concepts from the AV9000 quality documentation process, the certification fosters a culture of continual improvement and technological precision.

Tailored for professionals in technical field operations, system design, service management, and installation, the QAC course delivers a two-day, interactive workshop format, concluding with a Q&A assessment. Participants will gain practical insights into: Continual Improvement - embedding a mindset of ongoing enhancement for sustained success; Best Practices Implementation - applying industry-leading standards in AV/UCC system design, fabrication, installation, and commissioning; Customer Satisfaction Optimization - ensuring solutions consistently meet and exceed customer expectations; and Compliance Mastery - understanding essential quality checklists, calculations, and measurements.

The inaugural QAC course took place March 31-April 1 in Atlanta, ahead of PSNI’s annual Supersummit. Attendees gained hands-on experience with the latest quality technology assurance methodologies.

(Photos: PSNI Global Alliance)

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